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Emergency Communications

How to Reach Family Members Residing at WWRC

WWRC operates 24 hours/day, seven days/week, year-round, with the exception of two weeks in December, when the Center is closed for the holidays.

WWRC Switchboard Phone: 800-345-9972
Hours of Operation: Mon-Thu 8:00am—4:30pm, Fri 8:00am-4:15pm

If you need to reach someone during regular business or after hours, call 800-345-9972 and select the most appropriate option.

Prepare for Emergencies Now: Information for People with Disabilities

Your ability to recover from an emergency tomorrow may depend on the planning and preparation you do today. This pamphlet provides tips which individuals with disabilities and others with access and functional needs, and the people who assist and support them, can take to prepare for emergencies before they happen.

WWRC Emergency Alert System

WWRC uses an Emergency Alert System, commonly known as SARA (Situation Awareness and Response Assistant), to alert clients, staff, families, visitors, and community partners in the event of an emergency affecting its campus and to provide routine updates regarding the status of the emergency situation.

The Emergency Alert System (SARA) uses the WWRC campus public broadcast system which includes:

  • electronic message boards
  • horns
  • speakers
  • strobe lights
  • WWRC staff/student email/text 
  • two-way radios

Additionally, you may provide your personal contact information to receive EMERGENCY notifications from the WWRC SARA Alert system:

If you wish to remove or update your contact information:

  • Email or text “UNSUBSCRIBE” to
  • If updating contact information, include your full name and new number in the email/text in order to verify contact information.

Please note that the alert system (SARA) is also used for:

  • routine drills 
  • system status checks
  • closings/delays

WWRC Closings or Delays Due to Inclement Weather

WWRC Announcements will be available through:

  • SARA notifications for those who have registered for this service
  • WWRC's Inclement Weather Phone Line:  800-345-9972, Ext. 5403327941 or 540-332-7941 (operating status is updated daily by 5:30 a.m.)
  • WWRC's Home Page - Closings, Delays and Events Calendar

Contact Information

Email: Emergency Communications Information ( | Phone: 800-345-9972, Ext. 5403327163 or 540-332-7163 | TTY 800-811-7893

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